This Affiliate Agreement (this “Agreement”) between Dext Software Limited (“Company” or “we” or “our”) and you (the “Affiliate”).
It describes how we will work together and other aspects of our business relationship.
This Affiliate Program Agreement applies to your participation in our Affiliate Program (the “Affiliate Program”). These terms are so important that we cannot have you participate in our Affiliate Program unless you agree to them.
We periodically update these terms. We might also choose to replace these terms in their entirety if, for example, the Affiliate Program changes, ends, or becomes part of an existing program. If we update or replace the terms, we or the Affiliate Tool will let you know via electronic means, which may include an in-app notification or by email. If you don’t agree to the update or replacement, you can choose to terminate as we describe below.
For the purposes of this Agreement,
“Affiliate Tool” means the tool/software that we make available to you upon your acceptance into the Affiliate Program and for you to use in order to participate in the Affiliate Program. In this case, PartnerStack software.
“Affiliate Leads” means a prospective customer referred to the Company, using the Affiliate Link.
“Commission” means the amount to be paid to the Affiliate, being a percentage of the revenue (excluding VAT and other applicable taxes) earned by the Company from customers referred by the Affiliate through the Affiliate Link, who have subscribed to the Company Product. For the avoidance of doubt, “revenue earned by the Company means” after any discounts (including any overages).
For monthly plans and overages, commission will be paid monthly as 50% of Company’s revenue from subscription payments in the 6 months following the customer’s first subscription to the Company Product. For annual plans, commission will be paid in a single payment, as 70% of Company’s revenue from the first 6 months’ worth of the annual subscription. Provided that if the Affiliate Lead switches from a monthly to an annual subscription within the first 6 months, the amount to be paid to the Affiliate will be 50% of the revenue earned by the Company for the period within the 6 months in which the Affiliate Lead is on a monthly plan and 70% of the revenue earned by the Company for the subsequent 6 month period calculated from the date that the Affiliate Lead switched from the monthly to the annual subscription.
“Company Products” means Dext Products as provided on the Company’s website (www.dext.com).
“Customer Transaction” has the meaning given to that term in clause 3 of this Agreement.
This Agreement does not create an exclusive agreement between you and us. Both you and we will have the right to recommend similar products and services of third parties and to work with other parties in connection with the design, sale, installation, implementation and use of similar services and products of third parties.
Once you complete an application to become an Affiliate, we will review your application and notify you whether you have been accepted to participate in the Affiliate Program, or not. Before we accept an application, we may want to review your application with you, so we may reach out to you for more information. We may require that you complete certain requirements or certification(s) before we accept your application. If we do not notify you that you are accepted to participate in the Affiliate Program within thirty (30) days from your application, your application is considered to be rejected.
If you are accepted to participate in the Affiliate Program, then upon notification of acceptance, the terms and conditions of this Agreement shall apply in full force and effect, until terminated, pursuant to the terms set forth below .
You will comply with the terms and conditions of this Agreement at all times, including the terms and conditions on our website, available at www.dext.com/uk/terms-and-conditions.
Discounts
Affiliate will be able to offer a discount of 15% to the Affiliate Leads, to sign up to a Company Product.
Affiliate Program Limits.
Each Affiliate will earn Commissions for accepted Affiliate Leads, provided a customer account purchasing Company Products is created by that Affiliate Lead within 90 days of using the Affiliate Link (a Customer Transaction). The Affiliate will earn Commissions up to a maximum of £500 (or other currency equivalent) per referred customer, who purchases the Company Product. An Affiliate may refer up to a maximum of 100 customers in any rolling 12-month period. Any referrals above this maximum limit will not be eligible for commission.
The start of the customer’s subscription is determined by the date of the first purchase or sign up (as applicable) of the service by the customer and you will receive a Commission payment for that Customer Transaction only, regardless of any additional purchases made by that customer during their subscription term.
All Commissions under this Agreement are stored in United States Dollars (USD), but Affiliates shall be paid in the Affiliate’s preferred currency. Thus, the Commissions are subject to foreign exchange rate fluctuations which may impact the final amount received by the Affiliate.
The Affiliate will not be entitled to receive Commission on any additional purchases of Company Products by that same customer.
Refunds
Any refunds provided to referred customers, will result in Commissions clawed back from the Affiliate.
Eligibility Requirements. In order to be eligible for appointment as an Affiliate under this Agreement you must (i) not be a competitor of the Company or any of its affiliates, (ii) ensure your brand values and reputation are in alignment with Company’s values (iii) not be an advocate or affiliate of Company’s competitors and (iv) As an Affiliate under this Agreement, you hereby represent, warrant, and covenant that you will meet the following requirements: (a) use commercially reasonable efforts to promote and market the Company in accordance with the terms of this Agreement; (b) conduct business in a competent and professional manner that reflects favorably at all times on the Company, the Company’s Services, the goodwill and reputation of the Company, and on the Company generally; (c) avoid deceptive, misleading, and unethical practices; (d) not make any false, misleading, or unauthorized representations, warranties, advertising claims or guarantees with respect to the Company or its Services; (e) comply with all applicable laws (foreign and domestic) including applicable data protection and advertising laws and regulations including the CAP and BCAP advertising codes, and obtain all necessary registrations and approvals required for the performance of your obligations hereunder; and (f) not make any posts that are controversial, inappropriate or unprofessional to individuals or other businesses, including the Company and Company’s competitors.
We encourage all customers, affiliates to comment on the Company products or services, provide suggestions for improving them, and vote on suggestions they like. You agree that all such comments and suggestions will be non-confidential and that we own all rights to use and incorporate them into the Company products, without payment to you except there has been a prior agreement to that effect.
18.1. Term. This Agreement will apply for as long as you participate in the Affiliate Program, until terminated.
18.2. Termination Without Cause. We may terminate this agreement at any time during the Affiliate Program, without notice.
18.3. Termination for Agreement Changes. If we update or replace the terms of this Agreement, you may terminate this Agreement on five (5) days written notice to us, provided that you send us written notice within ten (10) days after we send you notice of the change.
18.4. Termination for Cause. We may terminate this Agreement: (i) upon thirty (30) days’ notice to you of a material breach if such breach remains uncured at the expiration of such period, (ii) upon fifteen (15) days notice to you of non-payment of any amount due to us if such amount remains unpaid at the expiration of such period, (iii) immediately, if you become the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors, (iv) immediately, if you breach the terms applicable to your subscription with us (if you have one), including if you default on your payment obligations to us or our affiliate, or (v) immediately, if we determine that you are acting, or have acted, in a way that has or may negatively reflect on or affect us, our prospects, or our customers.
18.5. Effects of Expiration/Termination. Expiration of this Agreement, and termination of this Agreement: (i) without cause by us,(ii) by you with cause, (iii) by you according to the ‘Termination for Agreement Changes’ section, shall not affect our obligation to pay you a Commission, so long as the related payment by the Customer Transaction is recognized by us within thirty (30) days after the date of such termination or expiration. We will not pay you fees on Customer Transactions recognized by us after thirty (30) days after the date of such termination or expiration set out above. Provided however, in the event of termination without cause by you, or for cause by us, our obligation to pay and your right to receive any Commission will terminate upon the date of such termination, regardless of whether you would have otherwise been eligible to receive Commission prior to the date of termination. Except as expressly set forth in this section, you are not eligible to receive a Commission payment after expiration or termination of this Agreement. Upon termination or expiration, you will discontinue all use of and delete the Affiliate Tool that we make available to you for your participation in the Affiliate Program. Upon termination or expiration, an Affiliate Lead is not considered valid, and we may choose to maintain it in our database and engage with such a prospect.
18.6. Upon termination or expiration, you will immediately discontinue all use of our trademark and references to this Affiliate Program from your website(s) and other collateral. For the avoidance of doubt, termination or expiration of this Agreement shall not cause a customer’s subscription agreement to be terminated.
You further represent and warrant that: (i) you will ensure that you are compliant with any trade or regulatory requirements that may apply to your participation in the Affiliate Program including without limitation in relation to advertising laws, data protection laws, the CAP and BCAP advertising codes, the Competition and Markets Authority's guidance on social media endorsements and all other applicable laws and regulatory guidance, as updated from time to time in relation to advertising. Without limiting the foregoing, this includes ensuring that you use an appropriate disclosure (such as #ad) in the Affiliate Programme in a way that is clear and comprehensible before the Affiliate Lead engages with any of your content or the Affiliate Link; (ii) you will accurately provide in the Affiliate Tool all websites and domains you own where you intend to use Affiliate Links to generate Affiliate Leads; (iii) you will not purchase ads that direct to your site(s) or through an Affiliate Link that could be considered as competing with Company’s own advertising, including, but not limited to, our branded keywords; (iv) you will not participate in cookie stuffing or pop-ups, false or misleading links are strictly prohibited; (v) you will not attempt to mask the referring URL information; (vi) you will not use your own Affiliate Link to purchase Company products for yourself; and (vii) you will not use any mechanisms to deliver leads other than through an intended consumer. This includes sourcing leads through compilations of personal data such as phonebooks, using fake redirects or other tools or automation devices to generate leads (including but not limited to robots, lframes, or hidden frames), or offering incentives to encourage purchases or signups.
You will indemnify, defend and hold us harmless, at your expense, against any third-party claim, suit, action, or proceeding (each, an "Action") brought against us (and our officers, directors, employees, agents, service providers, licensors, and affiliates) by a third party not affiliated with us to the extent that such Action is based upon or arises out of (a) your participation in the Affiliate Program, (b) our use of the prospect data you provided us, (c) your noncompliance with or breach of this Agreement, (d) your use of the Affiliate Tool, or (e) our use of the Affiliate Marks. We will: notify you in writing within thirty (30) days of our becoming aware of any such claim; give you sole control of the defense or settlement of such a claim; and provide you (at your expense) with any and all information and assistance reasonably requested by you to handle the defense or settlement of the claim. You shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.
NEITHER PARTY, NOR ITS RESPECTIVE OFFICERS, REPRESENTATIVES, AGENTS, EMPLOYEES, INSURERS, LICENSORS, AND SERVICE PROVIDERS, SHALL BE LIABLE TO THE OTHER PARTY FOR ANY LOST PROFITS OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING DAMAGES FOR LOST DATA, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING, BUT NOT LIMITED TO, CONTRACT, PRODUCTS LIABILITY, STRICT LIABILITY, WARRANTY, AND NEGLIGENCE, AND WHETHER OR NOT SUCH PERSON WAS OR SHOULD HAVE BEEN AWARE OR ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. COMPANY’S AGGREGATE LIABILITY TO AFFILIATE UNDER THIS AGREEMENT SHALL BE LIMITED TO THE TOTAL AMOUNT OF AFFILIATE COMMISSION OWED TO AFFILIATE WITHIN THE LAST TWELVE (12) MONTHS IMMEDIATELY PRIOR TO THE CLAIM(S) GIVING RISE TO SUCH LIABILITY. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL NOT APPLY TO THE DEFENSE AND INDEMNIFICATION OBLIGATIONS CONTAINED IN THIS AGREEMENT OR FOR ANY BREACH OF OWNERSHIP OR CONFIDENTIALITY.
Warranty Disclaimer. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, EACH PARTY HEREBY DISCLAIMS ALL OTHER WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT EITHER PARTY MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY WARRANTY, THE SCOPE AND DURATION OF SUCH WARRANTY SHALL BE THE MINIMUM PERMITTED UNDER SUCH LAW.
No Indirect Damages. TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR BUSINESS OPPORTUNITIES.
22.1. Amendment; No Waiver. We may update and change any part or all of this Agreement, including by replacing it in its entirety. If we update or change this Agreement, the updated Agreement will be made available to you via the Affiliate Tool and/or by email. The updated Agreement will become effective and binding on the next business day after we or the Affiliate Tool have notified you. We encourage you to review this Agreement periodically. If you don’t agree to the update, change or replacement, you can choose to terminate as we describe above. No delay in exercising any right or remedy or failure to object will be a waiver of such right or remedy or any other right or remedy. A waiver on one occasion will not be a waiver of any right or remedy on any future occasion.
22.2. Applicable Law. This Agreement shall be governed by the laws of England and Wales. In the event either of us initiates an action in connection with this Agreement or any other dispute between the parties, the exclusive venue and jurisdiction of such action shall be the English Courts.
22.3. Force Majeure. Neither party will be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions; or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.
22.4. Relationship of the Parties. Both you and we agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement. Affiliate has no authority to make or accept any offers or representations on our behalf. Affiliate will not make any statement, whether on its sites or otherwise, that reasonably would contradict the foregoing.
22.5. Disclosure of Affiliate Relationship. It is the sole responsibility of the Affiliate to disclose the nature of its referral/partnership relationship with the Company to any leads or customers, and Affiliate shall indemnify and hold harmless the Company against any liability arising from Affiliate’s lack of disclosure to an actual or potential customer.
22.6. Compliance with Applicable Laws. We will only process personal data collected or received in connection with this Agreement as se out in its Privacy Policy, which is available by clicking the following link www.dext.com/privacy-policy/. You shall comply and shall ensure that any third parties performing sales or referral activities on your behalf comply, with all applicable foreign and domestic laws (including without limitation export laws and data protection/privacy laws applicable to sending of unsolicited email), governmental regulations, ordinances, and judicial administrative orders. You shall not engage in any deceptive, misleading, illegal or unethical marketing activities, or activities that otherwise may be detrimental to us, our customers, or to the public. You will not directly or indirectly export, re-export, or transfer the Company Products to prohibited countries or individuals or permit use of the Company Products by prohibited countries or individuals.
22.7. Severability. If any part of this Agreement is determined to be invalid or unenforceable by applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect.
22.8. Notices. Notice will be sent to the contact address set forth herein (as such may be changed by notice given to the other party) and will be deemed delivered as of the date of actual receipt.
To: Dext Software Limited, Unit 1.2 Techspace Shoreditch 25 Luke Street London, EC2A 4DS United Kingdom.
To you: your address as provided in our affiliate account information for you.
We may give electronic notices specific to you by email to your e-mail address(es) on record in our account information for you.
22.9. Entire Agreement. This Agreement constitutes the entire agreement between the Parties with respect to the subject matter hereof, and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, including, without limitation, the terms of any purchase order. No amendment to or modification of this Agreement will be binding unless agreed to in writing and signed by a duly authorized representative of both parties. This Agreement will be interpreted in accordance with its terms and without any strict construction in favor of or against either party.
22.10. Assignment. You will not assign or transfer this Agreement, including any assignment or transfer by reason of merger, reorganization, sale of all or substantially all of its assets, change of control or operation of law, without our prior written consent. We may assign this Agreement to any affiliate or in the event of merger, reorganization, sale of all or substantially all of our assets, change of control or operation of law.
22.11. No Third Party Beneficiaries. Nothing in this Agreement, express or implied, is intended to or shall confer upon any person or entity (other than the parties hereto) any right, benefit or remedy of any nature whatsoever under or by reason of this Agreement.
22.12. No Licenses. We grant to you only the rights and licenses expressly stated in this Agreement, and you receive no other rights or licenses with respect to us, the Company Products, our trademarks, or any other property or right of ours.
22.13. Authority. Each party represents and warrants to the other that it has full power and authority to enter into this Agreement and that it is binding upon such party and enforceable in accordance with its terms.
22.14. Survival. The following sections shall survive the expiration or termination of this Agreement: ‘Commission and Payment’, ‘Proprietary Rights’, ‘Confidentiality’, ‘Effects of Termination/Expiration’, ‘Indemnification’, ‘Disclaimers; Limitation of Liability’, ‘Non-Solicitation’ and ‘General’.
22.15. These terms are subject to our general terms and conditions(https://dext.com/uk/terms-and-conditions), and our privacy policy (https://dext.com/uk/privacy-policy).