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Over the past decade, Dext has been committed to providing top-tier software solutions to our accountant and bookkeeper partners. As we continue to grow and evolve, our vision remains the same: to make accounting effortless.
Recently, we announced changes to our pricing model. We understand that these changes have raised concerns. We’ve heard and recognised your feedback about how we’ve shared this news so far, so we want to provide some more clarity here.
We're updating our pricing to make it simpler, clearer, and fairer for everyone, based on feedback from our partners. This ensures all partners, no matter their size or how long they've been with us, get the best from Dext.
Here are some key points to note:
- The new pricing will be effective from your next renewal date on or after November 1st, 2023.
- For monthly contracts, new pricing will come in as of November 1st 2023
- For annual contracts, new pricing will come in following your next renewal after November 1st 2023
- The exact per-client pricing will vary based on the plan you choose, the number of clients you serve, and the contract duration. This flexibility ensures that we cater to the unique needs of every partner.
- The per-client-price will be the same for everyone within a region (subject to those variables above).
- You will be able to add clients in both bundles of 5, and as single additions - whatever works best for you.
- We're enhancing our offerings by improving default limits for the Bank Statement Extraction, Automatic Line Item Extraction, and Boost add-ons, and removing user limits for Practice Users, offering more value to you and your firm.
As of November 1st 2023, all new Dext customers will have the following pricing structure.
While we have shown some common plan sizes, please note that each partner will be able to add the exact number of clients they need, and to grow by adding single clients.
Dext Prepare: UK Pricing (for new customers as of November 1st, 2023)
UK - Annual Contract Paid Monthly (£GBP pre-tax)
| Dext Prepare Clients | ‘Essentials’ Total | ‘Essentials’ Per client | ‘Advanced’ Total | ‘Advanced’ per client |
| 10 | £165 | £16.50 | £175 | £17.50 |
| 20 | £240 | £12.00 | £260 | £13.00 |
| 50 | £465 | £9.30 | £515 | £10.30 |
| 100 | £715 | £7.15 | £815 | £8.15 |
| 500 | £2,715 | £5.43 | £3,215 | £6.43 |
*These bundle sizes are illustrative only; partners can add the exact number of clients they need, whether that's 5, 37, 163 or any other number
* The more clients a partner adds to their Dext Prepare account, the lower the per-client price
Dext Solo is designed to support your self-employed and small landlord clients with digital record keeping. It may be a better fit for some of your clients, and has a lower price than Dext Prepare.
- Dext Solo is available in bundles of 5 clients
- An initial 5 client bundle is priced at £5 per client per month available as ACPM only
- Additional single clients can be added for £6.49 per client per month
- Dext Solo is available to existing Dext Prepare partners in the UK
Dext Prepare: USA Pricing (for new customers as of November 1st, 2023)
USA - Annual Contact Paid Monthly ($USD pre-tax)
| Dext Prepare Clients | ‘Essentials’ Total | ‘Essentials’ Per client | ‘Advanced’ Total | ‘Advanced’ per client |
| 10 | $199.99 | $20.00 | $214.99 | $21.50 |
| 20 | $339.99 | $17.00 | $369.99 | $18.50 |
| 50 | $675.99 | $13.52 | $750.99 | $15.02 |
| 100 | $1,235.99 | $12.36 | $1,385.99 | $13.86 |
| 500 | $4,805.99 | $9.61 | $5,555.99 | $11.11 |
*These bundle sizes are illustrative only; partners can add the exact number of clients they need, whether that's 5, 37, 163 or any other number
* The more clients a partner adds to their Dext Prepare account, the lower the per-client price
Dext Prepare: Canada Pricing (for new customers as of November 1st, 2023)
Canada - Annual Contract Paid Monthly ($CAD pre-tax)
| Dext Prepare Clients | ‘Essentials’ Total | ‘Essentials’ Per client | ‘Advanced’ Total | ‘Advanced’ per client |
| 10 | $244.99 | $24.50 | $264.99 | $26.50 |
| 20 | $424.99 | $21.25 | $464.99 | $23.25 |
| 50 | $856.99 | $17.14 | $956.99 | $19.14 |
| 100 | $1,576.99 | $15.77 | $1,776.99 | $17.77 |
| 500 | $6,166.99 | $12.33 | $7,166.99 | $14.33 |
*These bundle sizes are illustrative only; partners can add the exact number of clients they need, whether that's 5, 37, 163 or any other number
* The more clients a partner adds to their Dext Prepare account, the lower the per-client price
We realise that for some long standing partners in particular, this change will result in some significant price increases. We are committed to supporting our partners through this:
- We can help you decide on the right plan for the needs of your firm and clients (Essentials and Advanced);
- We can help you remove inactive clients from your plan;
- We can help you provide self pay options to the right clients;
- For UK partners, we can help you migrate the right clients to Dext Solo.
Our account management team is keen to talk with each of our partners about how we can support the transition to this new pricing model. We will be in touch, but if you have any questions in the meantime, please reach out to your account manager, or contact us via support@dext.com
In closing, we want to express our gratitude for your continued trust and partnership. With these changes, we're confident in our ongoing journey. Your success is our success, and we're here to support you every step of the way.
For more information on the changes to your Dext subscription
visit our Frequently Asked Questions page
